Ticket terms

Last updated Sunday 1 November 2026

These terms apply to tickets bought directly from Vybez ZA (registration 2026/338856/07) on vybez.co.za. By buying a ticket you agree to them.

Your ticket

Each booking gets one QR code, shown after payment and emailed to you. It covers everyone on the booking.
The code works once. When it is scanned, the whole booking is checked in together, so please arrive together. A code that has already been scanned will not be accepted again.
Whoever presents the QR code first is admitted. Keep it private and don't post it online.
If you lose your ticket, the door team can find your booking by the email address you used.

All our events are strictly 18+. Bring a valid ID; entry will be refused without one, and no refund is due.
Right of admission is reserved. Guests who are intoxicated, aggressive or unsafe may be refused entry or removed without a refund.
Dress codes may apply where stated on the event page.
Events may be photographed and filmed for promotion. Let our team know on the night if you don't want to appear.

Reserved areas are held until one hour after doors open unless agreed otherwise.
Prepaid bar tabs must be used on the night, can't be exchanged for cash, and unused amounts are not refunded.

Tickets are not refundable, except as set out below or where the law requires it.
If we cancel an event, you get a full refund of the ticket price.
If we move an event to a new date, your ticket stays valid for the new date. If you can't attend, email us within 7 days of the announcement for a refund.
Line-ups, set times and minor details may change without a refund being due.

Prices are in South African Rand and are charged when you book. Payments are processed securely by Yoco.

Questions about a booking: vybezza@gmail.com. Include the email address you booked with and your ticket code.